**iPhone users should use Safari as a browser for best results**

Step 1: Select the check box beside the video file

Step 2: Hit download & wait for video to download

Step 3: Tap the Safari downloads button in the top right corner to open the downloads, select the video to open it

Step 4: Tap the square sharing box in the bottom left hand corner to bring up the sharing menu, in the sharing menu hit 'Save Video'


BOOM! The video should be in your photo reel! In some cases, depending on your settings it could appear in your files app on your phone.

iPhone users should download the free app intoLive from the app store.

Android users should download the free app TurnLive from the google play store.

Google Pixels can just make the video their background!

This some times happens when you are setting the background as your lock screen but you zoom out too much. This will remove the live photo settings and turn it into a static image. Try doing it again but not zooming it out as much when you're setting it up. 

Also it's possible that your iPhone is too old for live photos. All iPhones made before iPhone 6s do not take live photos.

To find the backgrounds on my website you simply need to hit 'Backgrounds' in my menu bar while you are logged in to your account on my store. If you have not made an account on my store yet you should make an account with the same email that you purchased your subscription with.